Privacy Policy

At RelaxMe Massage & Wellness (“we”, “us”, “our”), your privacy matters. This Privacy Policy explains what information we collect when you use our website and at-home massage booking service, how we use it, and the choices you have.

• Contact details — your name, email address and phone number.
• Booking details — service address or city, preferred therapist, selected service, date, time and any special requests.
• Technical data — limited information such as your IP address, used to keep the service secure and prevent abuse.

• To confirm, schedule and fulfil your massage booking.
• To contact you about your appointment and share updates.
• To assign a suitable therapist and, for hotel bookings, arrange a nearby location.
• To improve our services and keep our platform safe.

We do not sell your personal information. We only share booking details with the assigned therapist and trusted partners strictly as needed to deliver your service, or where required by law.

We apply reasonable technical and organisational measures — including access controls, rate limiting and encrypted credentials — to protect your data. However, no method of transmission over the internet is 100% secure.

You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond within a reasonable timeframe.

For any privacy-related questions or requests, please reach out to us through the contact options on our website.